|It is SCA's policy to provide Equal Employment
Opportunities to all employees and applicants for employment.
No person shall be discriminated against in employment because
of race, religion, color, sex, age, national origin or disability
that does not impair an individual's ability to perform the
essential functions of the job with or without reasonable accommodation.
Proof of identity and citizenship/employment eligibility must
be supplied prior to being offered employment.
SCA's Equal Employment Opportunity - EEO - policy applies
to all terms, conditions, and privileges of employment including
hiring, probation, placement, employee development, promotion,
transfer, compensation, benefits, educational opportunities,
layoff and recall, social and recreational programs, and termination.
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In an effort to deliver the highest quality of pre-hospital medical care and services to all patients and customers, SouthernCross has developed a stringent hiring process that results in the employment of professional EMS providers. All applicants and subsequent employees must provide proof of current Texas Department of Health certification or licensure to practice pre-hospital patient care on an ambulance. Prior to employment, each provider completes a written practical examination that tests general knowledge and skills associated with specific certification or licensure. Upon successful completion of the written practical, each practitioner is scheduled for skills performance and evaluation. After written and skills performance evaluation, the providers undergo an extensive oral interview for evaluation of their moral character, integrity, expressed knowledge base, service dedication, and degree of professionalism. Criminal background and driving histories are verified prior to employment offering.
Upon being hired, all employees participate in an extensive three-day orientation. During these three days, they are familiarized with the SouthernCross operational and clinical policies, procedures, protocols, and standing orders. After orientation, all new employees are scheduled to work with a senior Paramedic or Field Training Officer (FTO). During this time, the new employee will continue to be evaluated on the ambulance. When competency is established, the provider is "cleared to independent duty" and allowed to function on the ambulance as a primary healthcare provider.
SouthernCross employees working on an ambulance are required to maintain all credentials initially required upon employment and/or as dictated by the Texas Department of Health. To ensure all employees maintain competency with patient care skills and Standards of Care, all personnel are closely evaluated on their knowledge, skills, and application of patient care and services. SouthernCross measures patient care competency through supervisory evaluations, case reviews, and yearly Standards of Care operational exams.
All Paramedics are required to maintain ACLS with mandatory renewals every two years. They are additionally encouraged to maintain current course completions in PALS, NALS, BTLS, and/or PHTLS.
All employees are required to attend mandatory monthly in-services that address a specific topic within the EMT-Basic, Intermediate, and Paramedic curriculum. Such in-services will ensure that all SouthernCross employees are up to date with their medical knowledge and skills thereby ensuring the best patient care possible in the industry.